These are the steps you should follow to develop your new agent’s skills.
Today I’m here to talk to you about something near and dear to my heart: setting your team members up for success. The tool we use here at Jose Medina & Associates to ensure we’re helping our team prosper is the 30-60-90. Today let’s talk about the fundamentals of a 30-60-90 and how to develop your new agents’ skills.
It starts with you taking the role of a leader. Setting up a meeting with your new hire to go over their 30-60-90 is your chance to set clear expectations and communicate effectively.
For the first 30 days after hiring the agent, work with them closely to ensure they’re doing everything they need to do. For the last 30 days, pull back some and allow the agent a little more independence. Over the next 30 days, you’ll work with them directly even less.
“Avoid basing all your assessments on results and not the activities themselves.”
If the agent isn’t succeeding in at least 80% of the activities set in the 30-60-90 by the end of each 30-day period, it may mean they aren’t fit for the role and that you need to exit with class.
However, one big mistake to avoid is basing all your assessments on results and not the activities themselves. For example, instead of focusing on how many offers they get accepted in that time, focus on having them hold a certain number of open houses or acquiring a certain number of contacts. Those are goals that a person has control over, where even the best agent might not get any offers in the first 30 days.
We’re holding a 60-minute class on June 8, 12:30 p.m. EST, where we’ll go more in-depth on how to set your team members up for maximum success. Click here to register.
If you have any questions about today’s topic or the upcoming class, don’t hesitate to give me a call or send me an email. I hope to see you on June 8!
